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Professional Success Audit
Free Personality
Secrets of Face-to-Face Communications
Whether you're communicating with your superior, a colleague or a subordinate, you need to know how to listen for understanding and speak for results.
You will learn how to:
Understand the different communication styles of different personalities
Get beyond what they say and learn what they mean through holistic listening Get others to open up and remain open for meaningful communication How to connect with anyone in any situation How to handle people when they become difficult Control your emotions and be proactive Negotiate agreements when you're in conflict Express yourself clearly without over-explaining yourself or having to answer countless questions How to avoid the myths and roadblocks to effective communication Reduce your stress, get more out of what you want and develop superior relationships Handle your fears and be assertive when others are aggressive or passive Arouse enthusiasm and cooperation and win others to your way of thinking Project a confident, poised and professional image Understand body language and tone so you can read people like a book Ask questions and increase understanding Be more influential and persuasive even when you have no real power over others Become irresistibly attractive to others Reduce mistakes, rework and misunderstandings Avoid complaining, defensiveness and blaming and focus on finding solutions Focus on the the real issues in conflict and find solutions Give more effective feedback and criticism and understandable instructions Change your negative thoughts into positive requests to improve cooperation and teamwork Ensure the messages you're sending are the ones you intend to send Think on your feet and remain calm and in control
Read client quotes after participating in a Robert Tracz Program!
